But I really want to direct.

“You KNOW the sheik who is holding my husband hostage! You also know he’s not a patient man. God only knows what he’s doing to my husband right now. So I don’t have the time. What I want you to do is call the network affiliate in Morocco and get a camera crew here right away.”
Eden, Santa Barbara, 1991

You have a movie inside you.

And, like the Poltergeist, it needs to come out.

What form will it take? If you have a business, movies usually take the form of sales pages.

I hope you weren’t expecting Mark Ruffalo.

We don’t read sales pages with as much interest as we watch movies. But we do scan them. We’re optimists at heart. “Maybe this sales page will be the one for me.”

And, if your headlines look as dramatic as a soap opera plot, people might actually read that sales page. And then they might do something about that call to action at the end. We can hope, right?

As the director of your own sales page, you get to create your story, and you get to decide what happens next.

So, you want to direct. Let’s get started.

What I want you to do is call your camera crews in Morocco.

Now, do you have popcorn made? I’ll wait. You like popcorn.

Take a seat on your big, plush director’s couch. There are no director’s chairs for sales pages. Only couches.

Also, turn off the internet. Hit the lights. Close your eyes.

Well, read the rest of this post first, then close your eyes.

Ready to get started? You’re probably not ready. How about a nap first?

Go ahead and take a 10-minute nap. You like naps.

When you wake up, insert the movie of your Clients and press PLAY.

Don’t forget to play your favorite movie soundtrack. Mine is Beaches.

Now that the movie is playing, you’re not thinking about benefits and features and pie charts and problems.

You’re not thinking about what words to use.

All you’re doing is watching the movie in your head.

Bette Midler’s character doesn’t want to make more money in less time.

She wants to become a performer, and part of her wonders whether anyone will ever take her seriously, and even though her mother drives her crazy with the over-managing and stress, she wants fame so much she’s willing to do anything to get it, even put up with her mother, and she doesn’t care if she sings too loud on the boardwalk. She has feelings and she needs to let them out.

Bring the drama! Let it all play out.

As you watch The Client, you’re making director’s notes.

Here are a few questions you can ask yourself:

  • What did they want?
  • What did they really want, underneath all that?
  • How did you know that’s what they wanted?
  • What was at stake?
  • What happened when they finally got what they wanted?
  • Why was that so surprising?
  • Why was it so important?
  • How difficult was it for them to decide to work with you?
  • What came up along the way that made everyone keep watching?
  • Where are they now?
  • What do you think is possible now that wasn’t possible before?
  • What’s something they used to do that they’re no longer doing anymore?
  • What are their friends telling them? What are their friends and family noticing?
  • What happens next?

When you feel moved by a story, you write differently. You stop worrying so much about whether you’re bragging or whether you’re using the right words.

You’re just watching, taking it all in. You’re starting with those feelings, those images in your mind’s eye of what your clients’ lives look like. Once you know that story, you can tell it in a sales page. You can address the problems, the benefits, the uniqueness, without resorting to awkward questions that spoon-feed the obvious right back to people.

Like sand through the hourglass, so are the sales pages of our lives.

Psst. Can you keep a secret? Then you’ll fit right in with the rest of the Secret Discount Scouts. Secrets! Discounts! Adventure! Just don’t tell anyone. Coming soon…a new product that will take you by the hand up Website Copywriting Mountain. Join today–but quietly. Quietly.

10 Comments

  1. Posted July 27, 2010 at 8:49 am | Permalink

    You are the wind beneath my wings, Kelly!
    I like how tangible and client-focused this is.
    Bridget´s last blog ..How to be Moneylicious- Pt 1- Play with your Transaction Anxiety My ComLuv Profile

  2. Posted July 27, 2010 at 8:52 am | Permalink

    Thanks, Bridget! I really dug your Moneylicious post from yesterday (are we related?)

  3. Posted July 27, 2010 at 8:55 am | Permalink

    Kelly, you are so damn smart. I heart you.

    You know what I’m thinking about this? Your questions could also be rilly good guides in developing an info-type product. It’s the same-same: posing questions about what your clients need, and then answering them.
    Amna Ahmad´s last blog ..Recent goings-on in Amnaland My ComLuv Profile

  4. Posted July 27, 2010 at 9:00 am | Permalink

    Well gosh, Amna! People are going to think I planted you here to ask me about the product I’m already developing, because that’s exactly what it’s about! I’m glad you like the idea!

  5. Posted July 27, 2010 at 9:05 am | Permalink

    This is such a powerful idea. I already love to think and talk about what I do as story – I describe myself as a Technological Storyteller – but it never occurred to me to apply it in this way…

    Thanks!

    Andy
    Andy Dolph´s last blog ..Under the Sky in an Inflatable Planetarium My ComLuv Profile

  6. Posted July 27, 2010 at 9:33 am | Permalink

    We’re allowed to get wrapped up in the drama and intrigue instead of having to worry about benefits & features & pie charts? Best news ever.

    You just make everything more fun. Dammit. (No clue why that needs a dammit, it just does. Maybe my dammit list is calling to me… We can make anything fun, dammit!)
    Briana´s last blog ..Postcard Nonconformity My ComLuv Profile

  7. Posted July 27, 2010 at 9:42 am | Permalink

    Andy, I love that title! I think you also win for best blog post title. “Under the Sky in an Inflatable Planetarium?” — how can anyone NOT click on that?

    Briana, no YOU make everything more fun. My fun is just reflecting your fun. Dammit.

  8. Mary
    Posted July 27, 2010 at 9:49 am | Permalink

    I was already loving this post, and then the last line put me over the edge. Thank you for that.

  9. Posted July 31, 2010 at 5:43 am | Permalink

    Kelly –

    I LOVE this post! What an exciting way to frame up our approach to our clients’ needs, wants, and hidden desires. Yes! {Just made my view of myself as a copywriter a whole heck of a lot more exciting. Guess I really *do* want to direct. :) }

    – Abby
    Abby Kerr´s last blog ..10 To Do’s for Wannabe Nichier Enterprises My ComLuv Profile

  10. Posted August 3, 2010 at 8:48 am | Permalink

    Thanks, Abby! Anything to help create that inner sense of celebrity! It’s not copywriting, it’s GLAMOUR.

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